What Are the Creative Ways UK Pubs Can Utilize Digital Marketing to Increase Footfall?

Welcome to the digital age where businesses, irrespective of their size, are altering the way they interact with their customers. As for places like pubs, restaurants, and bars, the traditional marketing methods are quickly fading into obscurity. If you own a pub in the UK, it’s time to step your game up. Let’s dive into how digital marketing can enhance your business.

Harness the Power of Social Media

Let’s start with the most obvious yet underutilized marketing tool: social media. Social platforms are more than just a place for people to connect with friends. They are powerful business tools that can attract your local customer base.

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Instagram, Facebook, Twitter and other social media platforms are a treasure trove of marketing opportunities. You can create engaging content to showcase your pub’s unique offerings, and use these platforms to interact directly with your customers. Encourage patrons to share their experiences at your pub, this user-generated content not only serves as a personal recommendation but also leads to organic growth of your online presence.

Additionally, you can use social media to promote special events, offers, or new menu items. A well-timed post can generate excitement and anticipation among your followers. Remember, the key to successful social media marketing is consistency and engagement. Your followers will appreciate prompt responses to their comments or queries.

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Local SEO Can Drive More Footfall

Search Engine Optimization (SEO) is a term typically associated with global or national businesses seeking to improve their online visibility. However, as a pub, your primary audience is the local population. Therefore, local SEO is what you should be focusing on.

By incorporating local SEO strategies, you can help your web pages to appear in local search results when people search for pubs or restaurants in your area. This includes optimizing your website content with location-specific keywords, and ensuring your business is listed in online directories and Google My Business.

Moreover, customer reviews play a critical role. Encourage your customers to leave reviews about their experience at your pub. Not only will this boost your local search ranking, but it also gives potential customers a sense of what they can expect from your business.

Use Email Marketing to Keep Your Customers Engaged

Email marketing is not dead. In fact, it is one of the most cost-effective ways to maintain customer loyalty and drive repeat business.

Collect email addresses from your customers with their consent, either at the point of sale or through your website. Then, send them regular updates about what’s happening at your pub. This could be anything from new menu items, special events, or exclusive offers for subscribers.

Remember, the key to successful email marketing is to provide value. Don’t just bombard your customers with sales messages. Instead, aim to engage them with interesting content, such as behind-the-scenes looks at your pub, employee profiles, or recipes of popular dishes.

Leverage Influencer Marketing

Influencer marketing is another effective way to increase your pub’s visibility. This involves working with social media influencers who can promote your pub to their followers.

Start by identifying influencers who have a significant following in your local area. Approach them with a collaboration proposal, which could involve inviting them to your pub for a complimentary meal or drink in return for a review or promotional post.

Remember, authenticity is key here. It’s important to work with influencers whose image aligns with your brand. Their endorsement can engage their audience and pique their interest in your pub.

Use Content Marketing to Establish Your Brand Identity

Last but not least, content marketing is an excellent way to establish your pub as a go-to destination. This involves creating and sharing valuable content that engages, entertains, or educates your audience.

This could involve writing blog posts about the history of your pub, the brewing process for your beers, or the inspiration behind your menu. You could also create video content, such as interviews with your staff or behind-the-scenes tours.

The aim of content marketing is not direct sales, but rather to build a relationship with your audience. By providing them with valuable content, you can establish your pub as a trusted and credible source of information, which in turn can increase customer loyalty and repeat business.

Harness the Power of User-Generated Content

One key element to a successful digital marketing strategy for UK pubs is the utilization of user-generated content (UGC). This form of content creation is not only free but also has a very high potential to increase your pub’s visibility and credibility.

UGC could be anything from a customer posting a picture of their favourite meal at your pub, a group selfie during a pub quiz night, or a story of a memorable experience at your establishment. UGC generation is a cost-effective marketing strategy as it shifts the content creation responsibility from the pub to the customers themselves.

To motivate your customers to share their experiences, you could introduce incentives like a monthly ‘photo of the month’ competition where the winner receives a free meal or drink. Additionally, featuring customers’ posts on your own social media channels can also encourage more UGC as it gives your customers a sense of importance and recognition.

Remember, authenticity is key when it comes to UGC. It’s about capturing and sharing real moments and experiences that your patrons have at your pub. This not only encourages customer engagement and loyalty but also provides an authentic glimpse into what potential customers can expect.

Collaborate with Nano Influencers

Influencer marketing has evolved over the years, and one of the emerging trends in this space is the rise of nano influencers. Unlike traditional influencers with hundreds of thousands, or even millions of followers, nano influencers have a smaller, more niche following, usually in the range of a few thousand. But don’t let their smaller following fool you.

Nano influencers usually have a more engaged and loyal audience, and their endorsement can come across as more genuine and trusted. Since they have a specific target audience, collaborating with the right nano influencers can help you reach potential customers who are more likely to be interested in your pub.

When partnering with nano influencers, ensure they align with your brand’s image and values. Inviting them to experience your pub firsthand and share their honest experience with their followers can be an effective marketing strategy.


In this digital age, traditional marketing methods are no longer solely sufficient to attract customers. As a UK pub owner, harnessing the power of digital marketing can significantly increase your footfall and boost your business.

Tapping into social media, local SEO, email marketing, content marketing, user-generated content and influencer marketing are creative ways to reach your target audience and build an engaging online presence.

It’s important to remember that digital marketing is not a one-size-fits-all solution. Different strategies will work better for different businesses. However, by experimenting and keeping up to date with the latest trends in digital and social media marketing, you can find the best strategies for your pub.

In conclusion, digital marketing is not just about promoting your business. It’s about creating a community, telling your story, and providing a platform for your customers to share their experiences. Ultimately, it’s about providing value to your customers, and in return, they will provide value to your business.

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